Buying and selling of pre-owned car was a hassle in the past. Today, it has shifted online and is quick as well as convenient. CarMax, Carvana, and Vroom are the three leading players in the pre-owned car selling and buying landscape.
All three platforms are user-friendly. They have some great offerings but even a few major differences. So, when you desire to buy a car which online platform to choose from three – CarMax, Carvana, and Vroom? You can visit the link https://www.shipacarinc.com/carmax-vs-carvana-vs-vroom-overview-pros-and-cons/ to understand each one in detail.
CarMax – for the ability to test-drive and overall services
CarMax pros
- If the car is at a close by CarMax location, then you can go for a test drive. You can even fulfill the process completely online if you are unable to choose a test-drive option.
- The platform ensures that every car published on their platform has passed a strict inspection. The car is cleaned and refurbished thoroughly, so buyers get the feel of a new car.
- CarMax has dedicated and strong customer service. For online transactions, there is a need to offer great customer service to ensure that users enjoy the experience. It even offers an appropriate warranty.
CarMax cons
- The rates on CarMax are competitive but even higher than Vroom and Carvana. Due to numerous physical locations, the overhead cost is more, which reflects in its pricing.
- It is clearly stated that CarMax will buy your vehicle below its retail value as it needs to be resold. So, consider checking with Blue Book value and other dealer offers before using the CarMax platform for car sales.
Carvana – for the in-house financing option
Carvana pros
- Look across their wide inventory spread nationwide and conclude the entire purchase process online.
- Carvana has a severe 150-point inspection program, which the pre-owned car needs to pass along with a clean title. Buyers get a complimentary CarFax report, where they can view its history.
- You can see 360° photos of the listed car. It helps to assess the car’s condition and make a confident online purchase.
- You can buy as well as sell your car or trade-in on Carvana.
- If for some reason you are not satisfied with the purchased car then you can return it within a week and get a full refund without questions asked.
Carvana Cons
- Free delivery is within 75 miles of close by Carvana location. For transportation, you need to pay $190 for 250 miles.
- Carvana makes cash offers instantly to speed the sale closure but the chances you will get more on private sale is high.
- Customer service after sales is poor even if the warranty offered is good.
Vroom – for easy process and simplicity
Vroom pros
- No chance to negotiate because the rates are fixed, this reduces stress levels for sellers and buyers.
- Vroom offers a wide selection, clean titles, and detailed vehicle inspection.
- The process is easy and quick.
- You can trade in or only sell.
Vroom cons
- According to users, the warranty offered is deceptive.
- No return policy.
- No negotiation.
- Customer service is slow and ineffective, so the overall satisfaction rate is low.
Each one claim to offer an easy, hassle-free, and enjoyable buying or selling or trade-in experience, so go for the platform you find convenient.
